Effective Date: July 13, 2022.

At WrongUPITransaction.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when using our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following information when you use our website:

  • Full Name
  • Mobile Number
  • Email Address
  • City and State
  • Transaction Reference Number (if provided)
  • Bank or UPI App Details
  • Any information submitted through our contact or support forms
  • IP Address, Browser Type, Device Information, and Cookies

How We Use Your Information

We use your information to:

  • Respond to your inquiries and support requests.
  • Provide guidance related to wrong UPI transaction complaints.
  • Improve our website and customer experience.
  • Communicate updates regarding your submitted request.
  • Prevent fraud, misuse, and unauthorized activities.
  • Comply with applicable legal obligations.

Cookies

Our website may use cookies and similar technologies to improve website functionality, analyze visitor behavior, and enhance user experience. You can disable cookies through your browser settings, although some website features may not function properly.

Data Protection

We implement reasonable technical and organizational security measures to help protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based system is completely secure, and we cannot guarantee absolute security.

Third-Party Services

Our website may use trusted third-party services such as:

  • Google Analytics
  • Google Ads
  • Web Hosting Providers
  • Contact Form Services

These providers may collect information according to their own privacy policies.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share your information only:

  • When required by law.
  • To protect our legal rights.
  • With trusted service providers who assist in operating our website.
  • With your consent.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. Please review their respective privacy policies before providing any personal information.

Data Retention

We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal data where legally permitted.
  • Withdraw consent where applicable.

To exercise these rights, please contact us using the details below.

Disclaimer

WrongUPITransaction.com provides information and assistance regarding the complaint process for wrong UPI transactions. We are not affiliated with NPCI, RBI, any bank, or any UPI payment application. We do not guarantee recovery of funds or any specific outcome. Final decisions regarding transaction disputes are made by the respective bank, payment service provider, or other authorized institutions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us through the Contact Us page available on our website.0